Answers to our most common questions
How can we help?
General
What is Community Care Collective?
Community Care Collective is a daily support program in Melbourne offering fun, inclusive and challenging group programs.
Are Community Care Collective support workers background checked?
All of our support workers are subject to a police record check and working with childrens check, as per federal government regulations. We also regularly upskill our staff in first aid, CPR along with industry specific training.
Is there a minimum number of days/hours I have to attend?
You are welcome to work with our team to determine the right level of support for you. We have participants that join us 7 days a week, while others just join for some of our fun weekend activities.
Our minimum client charge is 3 hours for a 1:1 shift or a full day in a group (unless self-transporting to/from the event).
Support
What does Community Care Collective cost?
We charge industry standardised NDIS rates as per level of support required. It is best to get in touch with our team for specific information.
What kinds of support are provided?
- Social group programs
- Weeknight social groups
- Weekend adventures
- Weekend/School holiday multiple night stays
- 1:1 capacity building support
Are support workers background checked?
All of our support workers are subject to a police record check and working with childrens check, as per federal government regulations. We also regularly upskill our staff in first aid, CPR along with industry specific training.
How do I pay for my support?
Community Care Collective issues fortnightly invoices which either go to yourself (self managed) or your plan-manager (plan managed). This covers your time with CCC and your support workers during that time.
Some activities incur an extra fee, we will work with you if/when this is necessary
Does Community Care Collective provide transport?
Community Care Collective has numerous vehicles which we use to transport participants to and from activities. We generally ask that participants are dropped off/collected from our venue in Thomastown at the start and end of the day. In rare circumstances we can offer alternate arrangements or can always meet participants at the event.